We are publishing this Policy in line with our obligations under the Information Technology Act, 2000, so that users of our Services may be aware of our practices in relation to their privacy. By using or continuing to use the Services, you agree to our collection, storage, use and sharing of your information in accordance with this Policy, as may be amended from time to time by BIGPHI at its sole discretion.
That stated, BIGPHI knows that you care about how the information about you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. We assure you that we are committed to respecting and upholding your privacy, and that our usage of your information is limited to activities which helps us improve the Services for you. If you have any questions at the end of this, do feel free to contact us at the coordinates listed below.
Personal information, for the purposes of this Policy, refers to information that can specifically identify an individual user, visitor, customer (“User”) of ours, such as that User’s name, address, email address, payment data, telephone number etc. This would also include information about a User’s activities with regard to the usage of our Services, and demographic information, including nationality, date of birth, gender, geographic area, and preferences, whenever any such information is linked to the personal information that identifies a User.
Aggregate Information, for the purposes of this Policy, refers to information about (i) a group of people defined by any characteristic such as nationality, age, gender, geographic area etc., or (ii) category of products, services, or users. Such Aggregate Information cannot be used to personally identify an individual, and from which individual identities are retracted. We may use and disclose Aggregate Information, and other non-personally identifiable information, for various purposes.
We collect both personal and aggregate information relating to the Users of our Services. In particular, Personal Information is made available to us in several different ways which are detailed below:
User Provided: We receive and store any information you directly provide to us, such as when you search, post, type, participate in an event, respond to a questionnaire, communicate with customer service on BIGPHI, or use a third-party seller’s platform that is associated with us. You can choose not to provide such information, but then you might not be able to take advantage of many of our features.
Examples of such User Provided information include: User names; User addresses and dispatch locations; User phone numbers; User login data; User designated financial information for payments; User associates to whom purchases have been dispatched (including addresses and phone numbers); search entries; information in User profiles; communications (e-mail or otherwise); User compilations like wish lists; inputs related to ratings and reviews; responses to personal notification services and order notifications.
Examples of such Automatic Information includes: the Internet protocol (IP) address used to connect your computer or device to the Internet; device and connection information such as browser type and version; operating system and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through and from our turmswear.com (including date and time); cookie number; products viewed or searched for; any phone number used to call our customer service number.
Information provided by Third Parties: We may receive Personal information about you from third parties, such as social media services, commercially available sources and business partners. If you access / connect our Services through / to a social media service, you are authorizing BIGPHI to collect, store, use and retain all information associated with that social media service which is provided to us upon such access or connection.
Examples of information we receive from other sources include: user name; profile picture; email address; friends list; updated delivery and address information from couriers; account information; purchase information; page-view information etc.
E-mail Notifications: to help us make e-mails more useful and relevant, we often receive a confirmation when you open e-mail from BIGPHI, if your device supports such capabilities. If you do not want to receive e-mails from us, please click on the unsubscribe link in the email.
We use the information we collect from Users in order to be able to effectively provide the Sevices, and to personalise and continually improve the experience offered to our Users. In general, such information is used for, but not limited to, the following purposes:
- provide the Services, which will include ; handling of orders; delivery of products; processing of payments; transactional communication; promotional communication; updation of User accounts / our records; enhancement of personalization features; recording of product reviews; resolution of fraud or abuses of our Services, facilitation of third party technical, logistical and other essential functions, etc.;
- enhance, improve, operate, deliver and maintain our Services, our programs, services, Web site, and other systems;
- offer you a customized experience, including personalization of the offerings on the turmswear.com;
- perform research and analysis about your use of, or interest in, our or others’ products, services, or content;
- send you messages or notifications that may be of interest to you, such as notices of particular activity on the Services, newsletters, and promotional materials;
- respond to messages from you and to communicate with you by any medium possible about products or services from us or third parties that might be of specific use to you;
- prevent fraudulent use of our Services and other systems;
- prevent or take action against activities that are, or may be, in violation of our Terms of Service or applicable law;
- maintain a record of our dealings with you; and
- perform specific functions or services as otherwise described to you at the time of collection, pursuant to your consent.
We work to protect the security of your information during purchase of any product on turmswear.com. At the time of making an online payment, we use Secure Sockets Layer (SSL) software which encrypts information you input in addition to maintaining security of your information. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
The Services may contain links to other websites, products or services that we do not own or operate, whether posted by us or a third party users of BIGPHI. If you choose to visit or use any third-party sites or products or services made available through a link on turmswear.com, please be aware that this Policy will not apply to your activities or any information you disclose while visiting or using those services. We are not responsible for the privacy practices of any such third-party sites or any products or services on or through them.
If you are using our services from outside India, please be aware that your Personal Information may be sent to, stored and processed at our servers and data centers which are located in India. Hence by providing your personal information to us through your use of the Service, you agree to that transfer, storage, and processing in India. Also, we may transfer your data from India to other countries in connection with the operation of the Services. Note that each country has its own privacy and data security laws, which differ significantly from region to region, and hence those applicable to BIGPHI’s area of operation may not be as stringent as those in your home country
The Services and the usage of BIGPHI is available only to persons eligible to enter into legally binding contracts under Indian Contract Act, 1872, and this excludes minors (i.e. persons under the age of 18). If you are a minor, you shall not register as a User of the Services and shall not transact on or use BIGPHI, unless such transaction is made on your behalf by your legal guardian on our platform.
Please contact us for further queries: email@example.com