Combo retex policy
- A product in a combo offer can only be exchanged for the same product.
- Partial exchange is allowed. It is not mandatory to exchange all products of the combo offer.
- Partial return, ie, individual return of a product in the combo is possible. If out of a combo offer of n products, you return any one product, then the combo offer will be broken and you will not get the full MRP of the first product as a refund. For every subsequent product returned, you will be refunded the amount the individual product was worth at the time of purchase after adjusting for applied discounts and TurmsCash.
- Returning all n products will mean that you will be refunded the full amount you had paid during purchase.
- Please examine the following schema to understand the refund process. In case of queries, please contact our customer support team who will be happy to help you out.
|Product Name||Individual Price||Combo Price|
|Product Returned (in order)||Amount Refund||Total Refund|
|L1||C - P2 - P3||C - P2 - P3|
|L2||P2||C - P3|