This offer is valid from 24th Oct 00:00 hours to 28th Oct 23:59 hours.
You will earn cashback points equal to 100% of your order value for online transactions and 50% of your order value for Cash on delivery orders during the offer validity, post which it will reverse to 20% for the online payments and 10% for the CoD orders.
Order value refers to total cart value minus any discounts availed.
The offer can be availed multiple times by the same user, for all orders sitewide.
These cashback points will be credited to your Turms wallet, which you can access by signing up or logging in to your account.
These cashback points will be in pending state for 25 days after order confirmation. This is to account for the delivery time and the return period.
The TurmsCash points will be redeemable 25 days after order confirmation, subject to the condition that the order is not cancelled or returned, and may be redeemed during future purchases on the website.
For prepaid orders, you can use maximum TurmsCash up to 25% of your cart value in a single transaction. For CoD orders, you can use maximum TurmsCash up to 10% of your cart value in a single transaction.
These cashback points cannot be exchanged for cash or clubbed with any other discounts code.
TurmsCash is valid for 90 days from the date it becomes redeemable.
Need help? Write to us at support@turmswear.com or call us at 08046809900, Mon - Sat, 9:30 am to 5:30 pm..
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Combo retex policy
A product in a combo offer can only be exchanged for the same product.
Partial exchange is allowed. It is not mandatory to exchange all products of the combo offer.
Partial return, ie, individual return of a product in the combo is possible. If out of a combo offer of n products, you return any one product, then the combo offer will be broken and you will not get the full MRP of the first product as a refund. For every subsequent product returned, you will be refunded the amount the individual product was worth at the time of purchase after adjusting for applied discounts and TurmsCash.
Returning all n products will mean that you will be refunded the full amount you had paid during purchase.
Please examine the following schema to understand the refund process. In case of queries, please contact our customer support team who will be happy to help you out.
