Cashback FAQs

  1. Earn TurmsCash equal to 20% of your order value for prepaid orders and 10% of your order value for CoD orders.
  2. There is no minimum or maximum order value on which the TurmsCash offer can be availed.
  3. Order value refers to total cart value minus any discounts availed. For example, if you buy a product worth Rs. 1000, and apply a discount of Rs. 100 on it, then the order value is Rs. 900. You will earn 180 TurmsCash for digital payments and 90 TurmsCash for cash on delivery.
  4. The TurmsCash offer can be availed multiple times by the same user, for all orders sitewide.
  5. Earned TurmsCash will be credited to your Turms wallet, which you can access by signing up or logging in to your account.
  6. These cashback points will be in “pending” state for 25 days after order confirmation. This is to account for the delivery time and the return period.
  7. The TurmsCash points will be redeemable 25 days after order confirmation, subject to the condition that the order is not cancelled or returned, and may be redeemed during future purchases on the website.
  8. TurmsCash will be automatically applied to your cart once you are signed in to your account.
  9. For prepaid orders, you can use maximum TurmsCash up to 25% of your cart value in a single transaction. For CoD orders, you can use maximum TurmsCash up to 10% of your cart value in a single transaction.
  10. TurmsCash cannot be exchanged for cash or clubbed with any other discount code.